How we handle your information

In this policy, “Dine Agency”, “we”, “us”, and “our” refer to Dine Agency Pty Ltd, a marketing agency based in Australia that specialises in shopping centre marketing.

If you have any privacy questions, you can reach us at hello@dineagency.com.au.

We only collect personal information that you choose to give us. The main way this happens is through the contact form on our website. When you submit that form, we collect:

• Your name
• Your email address
• Your company or shopping centre (optional)
• The contents of your message

We do not run analytics, advertising trackers, or non-essential cookies on this site.

We use the information you submit only to:

• Reply to your enquiry
• Discuss potential work with you
• Keep a record of our correspondence

We do not sell, rent, or trade your personal information, and we do not use it for unrelated marketing without your consent.

To run this website we rely on a small number of third-party services:

• Web3Forms — handles the technical delivery of contact form submissions to our inbox. Your message is transmitted through their service. See their privacy practices at web3forms.com/privacy-policy.
• Google Fonts — serves the typefaces used on the site. Loading fonts from Google may expose your IP address to Google. See Google’s privacy policy.
• Our hosting provider — serves the website and may keep standard server logs (IP addresses, request times) for security and reliability purposes.

We keep enquiry emails for as long as they are useful for our ongoing relationship or for our business records. If you ask us to delete your information, we will do so unless we are required to keep it for legal or accounting reasons.

You have the right to:

• Ask what personal information we hold about you
• Ask us to correct it if it’s wrong
• Ask us to delete it
• Make a privacy complaint

To make a request, email hello@dineagency.com.au. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

We may update this policy from time to time. The “Last updated” date at the top of this page tells you when it was most recently changed. Material changes will be reflected here.